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Removing Paper Jammed around the Guide Board

Follow the procedure below to remove paper jammed around the guide board.

  1. Remove the rear cover by pulling it toward you.

    Note

    • Detach the duplex unit, if installed, to remove the paper.

  2. Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board.

  3. Turn the paper feed wheel to release paper from the feed belt.

    Release paper from the roller to make it removable.

  4. Insert your finger between the paper and the roller, and then remove the paper slowly.

    Note

    • Do not touch the feed belt.

  5. Close the guide board.

    Note

    • Push the PUSH area on both sides of the guide board until it firmly closes.

  6. Reattach the rear cover.

  7. Press the [Test Paper Feed/Resume] key.

    Printing starts.

    Note

    • Depending on how the paper was jammed, printing may resume from the next page, not the one jammed.

Reference