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Paper Size Mismatch (Paper Tray)

Paper of the incorrect size is loaded. Follow the procedure below to load the correct size of paper or change the paper size in the printer properties settings.

  1. Open the printer properties dialog box from the application.

  2. Click the [Page Settings] tab.

  3. In the [Original size:] and [Printout paper size:] lists, check document and paper sizes. To change the paper size, select a paper size in the [Printout paper size:] list.

    To enable the [Printout paper size:] list, select the [Reduce/Enlarge] check box.

    Note

    • If incorrect document and paper sizes are selected in the [Original size:] and [Printout paper size:] lists, cancel printing, and then select the correct sizes.

    If paper of the incorrect size is loaded, proceed to the next step.

  4. Lift the output tray.

    When the output tray is lifted, the paper tray will pop out slightly.

  5. Hold both sides of the paper tray, and pull it toward you.

    Note

    • The paper tray cannot be detached. Do not pull it forcefully.

  6. Remove loaded paper.

  7. Squeeze the paper guide release, and then slide the side paper guides into position according to the paper size.

    Note

    • The front end paper guide may also need to be adjusted.

  8. Load paper with the print side face down but not over the limit mark.

  9. Squeeze the front end paper guide, and then slide it to meet the edge of the paper.

  10. Hold both sides of the paper tray, and push it gently in until it stops.

  11. Lower the output tray.

  12. Press the [Test Paper Feed/Resume] key.

    Printing starts.