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Error Indicator Summary

You can check the status of the printer using the lit or blinking indicators on the control panel.

  1. Low ink indicators

  2. [Power] key

  3. [Test Paper Feed/Resume] key

  4. [Cancel] key

Status of Indicators

Status/Solutions

A low ink indicator is lit.

(The [Power] key may be lit or blinking at the same time.)

The printer has completely run out of the indicated ink.

(In the illustration, the printer has run out of cyan ink.)

Further printing is impossible. Check the color indicated, and replace the corresponding print cartridge immediately.

Ink End.

A low ink indicator is blinking.

(The [Power] key may be lit or blinking at the same time.)

The corresponding print cartridge has run out of ink.

(In the illustration, the cyan print cartridge has run out of ink.)

Printing can continue with the ink remaining in the printer, but there is no more ink in the print cartridge. Check the color indicated, and replace the corresponding print cartridge.

Cartridge End.

All the low ink indicators are lit.

(The [Power] key may be lit or blinking at the same time.)

The print cartridges are not installed or are not installed correctly.

Install the print cartridges correctly.

Print Cartridge(s) Not Detected.

All the indicators are blinking.

A maintenance error has occurred.

Turn the power off, and then on.

If that does not clear the error, contact your sales or service representative.

Where to Inquire.

The [Test Paper Feed/Resume] key is lit.

(The [Power] key may be lit or blinking at the same time.)

There may bea problem with feeding paper.

Check the printer and paper, and then press the [Test Paper Feed/Resume] key.

Paper Is Not Fed or Delivered Normally.

The paper tray may be empty.

Load the paper tray, and then press the [Test Paper Feed/Resume] key.

Loading Paper.

The [Power] key is blinking.

The printer is either warming up or receiving print data.

(If the blinking is slow, the printer is in standby mode with its main power off.)

If the blinking continues, the temperature inside the printer may be outside of the operating temperature range.

Turn the power off, move the printer to a location where the temperature is within the range 10-32°C (50-89.6°F), and then turn the power on.

Out of Printable Temperature Range.

The [Test Paper Feed/Resume] key is blinking.

(The [Power] key may be lit or blinking at the same time.)

The duplex unit may not be installed correctly. Install the duplex unit correctly, and then press the [Test Paper Feed/Resume] key.

Duplex Unit Not Detected.

A cover may be open.

Close the cover, and then press the [Test Paper Feed/Resume] key.

Cover Open.

Paper may be jammed.

Remove the jammed paper, and then press the [Test Paper Feed/Resume] key.

Paper Jam.

The temperature inside the printer may have gone outside of the operating temperature range while the power was on, or the temperature may be outside of the operating temperature range now.

Turn the power off, move the printer to a location where the temperature within the range 10-32°C (50-89.6°F), and then turn the power on.

Out of Printable Temperature Range.

Paper of the correct size may not be loaded.

Load paper of the correct size, or change the printer driver settings.

Paper Size Mismatch (Bypass Tray),Paper Size Mismatch (Paper Tray).

Reference